Home service contractors
AI front desk and dispatch for home service contractors.
For AC and heating, plumbing, electrical, roofing, pool, pest and garage door companies in Venice, North Port and Sarasota, FL. Here's exactly what happens from the moment your phone rings.
Step by step
- 1
The call comes in — day, night or weekend
Your existing business line forwards to your GetSparked number. The assistant picks up on the first ring with your company name, in English or Spanish depending on how the caller speaks.
- 2
It qualifies the job
It asks what's happening, the property address, whether it's residential or commercial, and — the important one — whether this is an emergency (no AC, no heat, active leak, no power, sewage backup).
- 3
Non-urgent jobs get booked on your calendar
It reads your real Google Calendar availability, offers the next open windows, books the appointment, and creates the invite with the customer's name, address and problem in the notes.
- 4
The customer gets a text confirmation
Date, time window, your company name and phone. If they need to reschedule, they can reply and you'll see it in your dashboard.
- 5
Emergencies dispatch to your on-call tech
For a true emergency the assistant texts and emails your on-call technician immediately with the address, the problem and the callback number — and can warm-transfer the caller straight to that tech's cell.
- 6
Nobody picks up? The caller still gets a text
If a transfer goes unanswered or the call drops, missed-call text-back fires within seconds so the customer doesn't call the next contractor in Google.
- 7
Everything lands in your lead manager
Every call gets a summary, a recording, the caller's number and a status. Repeat callers group together, and spam and solicitation calls are filtered out so your list is only real customers.
What's included
- Local phone number in your area code
- 24/7 answering, English and Spanish
- Emergency vs. routine triage
- Google Calendar booking + invites
- Customer text confirmations
- On-call tech dispatch by text and email
- Missed-call text-back
- Lead manager with call summaries
- Review requests after completed jobs
$297/month for the front desk package, $597/month with weekly social content, blogs and local SEO. Month to month. See pricing or the Venice 24/7 receptionist page.
Questions contractors ask
How does an AI front desk dispatch after-hours emergencies to a contractor?
When a caller describes an emergency, the assistant captures the address, the problem and a callback number, then texts and emails your on-call technician within seconds. It can also warm-transfer the caller straight to that tech's cell phone.
Can it book service calls on my calendar automatically?
Yes. It reads your real Google Calendar availability, offers the next open windows, books the appointment and puts the customer's name, address and problem in the invite notes, then texts the customer a confirmation.
What happens if nobody answers a transferred call?
Missed-call text-back fires within seconds, so the customer gets a friendly text instead of calling the next contractor. You get the full message and lead details in your dashboard.
Which contractors use this?
AC and heating, plumbing, electrical, roofing, water damage, garage door, pool, pest control and landscaping companies across Venice, Sarasota, North Port, Englewood and Port Charlotte, FL.
How much does contractor call answering and dispatch cost?
$297 per month, flat, for 24/7 answering, emergency dispatch, appointment booking, missed-call text-back and the lead manager. No per-minute billing and no long-term contract.